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Customer Service Representative

 

Job Number

2022 Customer Service

Job Title

Corporate Service Specialist/Customer Service Representative

Job Location

Florida, Remote & International (Three positions)

Job Summary

-Provide superior customer service.

-Onboard new clients insuring their preferences, pricing and service level expectations are met.

-Responsible for direct client contact from inception of the client order or request through completion and billing.

-Resolve all client issues.

-Communicate and interact effectively with all company departments. Share client requests for new products and services as appropriate.

-Present product and service offerings in conjunction with the sales team.

-Base salaries of $80-90,000 or $60-70,000 depending on experience and competence. There are  quarterly and annual bonuses, and stock options based on performance for all positions.

Requirements

5+ years  customer service or sales experience in the public records industry such as a title or corporate service company or a legal software company.

-General business knowledge, preferably in the legal space.

-Interest in public records and the legal community.

-Use of MS office suite, i.e. PowerPoint, Word, Outlook, and Excel.

-Effective oral and written communication skills.

-Detail oriented.

-Ability to multi-task.

-Professional presence and demeanor.

-Bachelor’s degree preferred.

Job Type

Full time

Company Description

The company is an industry leading corporate services firm and has been providing legal, compliance and other business services for law firms, financial institutions, real estate agencies and other corporations for over 20 years. The work environment is entrepreneurial, informal, professional, high energy and team oriented.

Benefits

Employee health and dental insurance paid 100% by company, 401k, profit sharing, paid vacation, holidays and time off.

About CNI Recruiting

CNI Recruiting is recognized as one of the best recruiting firms in New Jersey and throughout the U.S. We recruit Sales, IT, Marketing and Operations candidates at all company levels. Our recruiting process has been PROVEN to be successful for candidates and clients since we started our firm on January 1, 2010. CNI Recruiting is the parent company of Best Recruiting.

Job Categories: Customer Service
Job Types: Full Time
Job Locations: Florida

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